Payment Policy for Carlivamaxcity

Effective Date: January 18, 2025

At Carlivamaxcity, we are committed to providing our customers with a seamless and secure shopping experience. This Payment Policy outlines the accepted payment methods, payment processing, and billing terms when purchasing products from our website, https://carlivamaxcity.com/.

1. Accepted Payment Methods

We accept a variety of payment methods to make it easy for you to shop with us. The following payment options are available:

  • Credit Cards: Visa, MasterCard, American Express, and Discover.
  • Debit Cards: Cards with Visa or MasterCard logos.
  • PayPal: You can use your PayPal account to complete your purchase.
  • Gift Cards: If you have a Carlivamaxcity gift card, it can be used as payment for your order.
  • Other Methods: Additional payment options may be available depending on your location, such as mobile wallets (Apple Pay, Google Pay) or regional payment providers.

All payment transactions are processed through a secure and encrypted gateway to ensure that your financial information is protected.

2. Payment Authorization

By placing an order on Carlivamaxcity, you authorize us to charge the total amount of your purchase, including shipping fees and applicable taxes, to your selected payment method. The charge will be processed once the order has been confirmed, and we receive authorization from the payment provider.

Please ensure that the payment details provided are accurate and complete to avoid any delays or issues with your order. If we are unable to process your payment, we will notify you via email, and your order will not be confirmed until a valid payment method is provided.

3. Payment Security

We take your security seriously. All transactions are processed through an encrypted payment gateway, ensuring that your payment information is securely handled. We do not store sensitive payment information, such as credit card details, on our website. For your security, all payments are processed by third-party payment providers such as PayPal, Stripe, and others, depending on your payment method.

We also use industry-standard security protocols, including SSL (Secure Sockets Layer) technology, to protect your personal and financial data during transmission.

4. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase. This email will include your order number, a summary of the items purchased, and the shipping information.

If you do not receive an order confirmation email within 24 hours of placing your order, please check your spam or junk folder. If you still cannot find it, contact our customer support team at info@carlivamaxcity.com or 307-621-0431 for assistance.

5. Payment Declines and Errors

If your payment is declined, we will notify you immediately, and your order will not be processed. Common reasons for payment declines include:

  • Insufficient funds or credit limit.
  • Incorrect payment details (e.g., wrong credit card number or expiration date).
  • Fraud prevention measures by your bank or payment provider.

In such cases, please double-check your payment details and try again. If the issue persists, contact your bank or payment provider for more information.

6. Sales Tax and Currency

All prices listed on Carlivamaxcity are in U.S. dollars (USD). Depending on your location, applicable sales tax may be added to the order total at checkout. The sales tax rate is calculated based on your shipping address and will be clearly displayed before you complete your purchase.

7. Billing Information

To ensure the security of your order and prevent fraud, we may request that you provide accurate billing information that matches the address associated with your payment method. If the billing information provided does not match the records held by your bank or payment provider, we may request additional verification or decline the transaction.

8. Gift Cards and Promotions

If you use a gift card or promotional code to make your purchase, the value will be applied to your order total at checkout. If the value of the gift card or promotion is less than the order total, the remaining balance must be paid using one of the accepted payment methods listed above.

Gift cards cannot be exchanged for cash or refunded, except where required by law.

9. Payment Errors and Refunds

In the event of an error during the payment process, such as an incorrect charge, double billing, or a payment issue, please contact us at info@carlivamaxcity.com immediately. We will investigate the issue and provide a solution. If a refund is necessary, it will be issued to the original payment method used at the time of purchase.

10. Contact Information

If you have any questions or concerns about our Payment Policy, please feel free to contact us. Our customer service team is here to assist you:

Thank you for choosing Carlivamaxcity! We look forward to providing you with exceptional service and luxury handbags that make a statement.

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