Sales Policy for Carlivamaxcity

Effective Date: January 18, 2025

Welcome to Carlivamaxcity! We are thrilled to offer you a selection of luxury handbags and accessories designed to meet your timeless style needs. Our goal is to provide exceptional products and an outstanding shopping experience for every customer. Please take a moment to review our sales policy, which outlines the terms and conditions that govern your purchases from Carlivamaxcity.

1. Product Availability

At Carlivamaxcity, we strive to maintain accurate and up-to-date product availability information. However, in the rare case that an item is out of stock or unavailable after purchase, we will notify you promptly via email. If this occurs, we offer you the option to either choose an alternative product or request a full refund. We take every step to ensure our customers receive their desired items as quickly as possible.

2. Order Confirmation and Payment

Once your order has been placed on our website, you will receive an order confirmation email. This email serves as acknowledgment that we have received your order, but it does not constitute an acceptance of your order. Carlivamaxcity reserves the right to cancel or refuse any order at our discretion. Payments are processed through secure gateways, and we accept a wide range of payment methods. For any payment-related inquiries, feel free to contact us directly at 307-621-0431 or email us at info@carlivamaxcity.com.

3. Shipping and Delivery

We are committed to delivering your luxury items in a timely and safe manner. Shipping fees are calculated during checkout, and we offer a variety of shipping options to meet your needs. All orders are shipped from our location at 4599 Thorn Street, Garden Grove, California, United States. Delivery times vary based on your location and chosen shipping method. Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment’s progress.

4. International Shipping

For international orders, please note that shipping fees, customs duties, and taxes may apply based on your country’s regulations. These additional charges are the responsibility of the customer. Carlivamaxcity is not responsible for any delays or issues that arise during international shipping, and we recommend reviewing your country’s import policies before placing an order.

5. Returns and Exchanges

We want you to be absolutely satisfied with your purchase from Carlivamaxcity. If, for any reason, you are not happy with your item, you can return or exchange it within 14 days of receiving your order. To initiate a return or exchange, please contact us via email at info@carlivamaxcity.com or call 307-621-0431 for assistance. Please ensure that the item is in its original condition with all tags and packaging intact. Any items that have been used or damaged will not be eligible for return.

6. Refunds

Refunds are issued to the original payment method used for the purchase. Once we receive and process your returned item, we will issue a refund within 5-7 business days. Please note that shipping fees are non-refundable. If the returned item was purchased with a discount or promotion, the refund will reflect the discounted amount.

7. Customer Service

At Carlivamaxcity, we believe in providing outstanding customer service. If you have any questions or concerns regarding your purchase, please do not hesitate to reach out to us. Our customer support team is available via phone at 307-621-0431, or you can email us at info@carlivamaxcity.com. We are here to assist you and ensure your experience with us is as smooth and enjoyable as possible.

8. Website Terms of Use

By shopping on https://carlivamaxcity.com/, you agree to comply with our website’s terms and conditions. These terms are outlined in detail on our website, and we encourage you to review them before making any purchases. All products on our site are for personal use only and cannot be resold or redistributed without permission from Carlivamaxcity.

9. Promotions and Discounts

From time to time, we offer promotions and discounts on our luxury handbags and accessories. These offers are subject to change without notice and may have specific terms and conditions attached. Be sure to subscribe to our newsletter to stay updated on the latest offers and promotions. Any discounts or special offers cannot be combined with other promotions unless explicitly stated.

10. Security and Privacy

Your privacy is important to us. We use industry-standard encryption and security measures to protect your personal and payment information. For more details on how we collect, store, and use your information, please review our Privacy Policy on the website.

Contact Information

For any inquiries or assistance, feel free to reach out to us:

Thank you for choosing Carlivamaxcity – Where Fashion Meets Timeless Style. We look forward to serving you!